Arivion Support
How to Reach Us
If you need account help, purchase support, post moderation assistance, or privacy guidance, contact support@arivion.com. Please include your app name, issue summary, and the email associated with your account when available.
Response Expectations
We aim to review support requests as quickly as possible. Purchase and access issues should include relevant details so we can respond with the right next step.
Helpful Details
When contacting support, tell us whether your issue relates to AI rendering, credits, creator posts, profile access, permissions, or saved images in Photos.
Frequently Asked Questions
How does the AI beauty preview work?
Choose a portrait, add beauty direction, and start the render request. Arivion sends the selected image and related inputs for AI processing only after you request the feature, then returns the result for review in the app.
Why does Arivion ask for camera access?
Camera access lets you capture portraits and creator clips directly inside the app.
Why does Arivion ask for photo library access?
Photo library access lets you choose source portraits, import beauty references, and attach images or clips to creator posts.
Why does Arivion ask for add-to-library access?
Add-to-library access is used when you choose to save a finished AI look or other media from the app to Photos.
How do credits work?
Credits are available through in-app purchase and may be used for premium render sessions. If a purchase issue occurs, include your purchase details when contacting support.
How do I report or block a creator?
Use the in-app report and blocking controls on creator posts or profiles. If you need further review, contact support@arivion.com with the relevant account and post details.
How do I request privacy help or content deletion?
Send a request to support@arivion.com and include the account details or content you want us to review.